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Returns & refunds

What to do when a part is wrong, faulty or simply not needed.

Last updated 27 Sept 2026

Dead on arrival and wrong items

If a part arrives faulty, damaged or is not what you ordered, tell us within 7 days of delivery at [email protected] or +91 90000 00000 with your order number and a photo. We arrange a replacement or a full refund, including the shipping you paid, and we cover the return cost.

Electronics are tested before dispatch, but semiconductors do fail. We would rather replace a dead board quickly than argue about whose fault it was.

Change of mind

Unopened items in their original packaging can be returned within 7 days of delivery for a refund of the item price. Return shipping is yours to pay, and the original shipping charge is not refunded.

We cannot accept a change-of-mind return on an item that has been soldered, flashed, cut, powered beyond its rating, or otherwise modified — once a board has been in a circuit, we cannot sell it as new.

Items we cannot take back

Static-sensitive components whose anti-static packaging has been opened, consumables such as solder and adhesives, and anything sold as used or clearance stock, unless it arrived faulty.

How refunds are paid

Refunds go back to the original payment method. Online payments are returned through the payment gateway and usually appear in 5–7 working days, depending on your bank.

For a Cash on Delivery order we ask for your bank or UPI details to send the refund, and we only ever ask for the details needed to pay you — never a card number, PIN or OTP.

Cancellations

An order can be cancelled any time before it ships — write to us with the order number and we will refund it in full. Once a parcel is with the courier it has to be handled as a return.

These policies reflect how this store is configured today and are written to be plain rather than exhaustive. If you are relying on them commercially, have them reviewed against current Indian consumer and GST law.